Senior Movers – Going that Extra Mile
Planning any move can seem like a daunting task. As a service provider, our goal is to provide value above and beyond expectations for every single move – home or office, near or far. While each move we complete is regularly different than the last, in recent years the term ‘senior movers’ has gained industry momentum, seemingly overnight! While the buzz phrase in the industry has some connotations behind it, the considerations that come into play are not that different than those on any other move.
The number one takeaway is that communication is more important than ever! When it comes to planning, our senior movers know that communication is the key. This is particularly valuable if it is a loved one coordinating the move or helping in the communication and planning process, to ensure none of the details fall through the cracks. As a service provider, knowing to ask all of the right questions, ensuring all of the bases are covered, will reduce stress and anxiety for everyone involved and ensure that your customers’ unique needs are being met.
It is also important to remember that a senior move may often be a big life change for the individual, and that downsizing and moving on can be coupled with emotional ties and stress, above and beyond what a typical move will encompass. Care and compassion can go a long way! Taking the time to hear concerns and questions, and planning for the best options – Storage, moving accommodations, and more – will let your customer know that their move is in good hands.
The good news is that experienced movers with customer service and support at the forefront, make the transition to senior movers pretty seamlessly! Selecting a moving company that is properly licensed and insured, and has a strong emphasis on customer service and quality support, will reduce the stress in any moving scenario. Learn more about choosing senior movers on our guest post for the Move for Hunger blog!